Workshop support

We're here to help

Need help with onboarding, payments, session access, or community invite? Reach the Vistai team through the channels below.

support@vistai.site

Best for payment issues, refunds policy questions, and written records.

Community WhatsApp

Join the cohort group

For schedule, session links, and cohort updates after you onboard.

Response time

We aim to reply within 24 hours on workshop days. After you onboard, welcome WhatsApp usually arrives within a day.

Before you write

Schedule, recordings, and inclusions: Help
Pricing and what's included: Pricing
Refunds: Refund Policy (fees are final after registration)
Claim a seat: Onboard

What to include

Name, email used at onboard, cohort (Cohort 1), and a short description of the issue. For payments, add the transaction ID or screenshot if you have one.